Katarina Wetter Edman

Articles in journals

• Vink, J. , Wetter-Edman, K. & Koskela-Huotari, K. (2021). Designerly Approaches for Catalyzing Change in Social Systems: A Social Structures Approach. She Ji: The Journal of Design, Economics, and Innovation, 7 (2), 242-261.
• Kremel, A. & Wetter-Edman, K. (2019). Implementing design thinking as didactic method in entrepreneurship education, the importance of through. The Design Journal, 22 (Suppl. 1), 163-175.
• Vink, J. , Edvardsson, B. , Wetter-Edman, K. & Tronvoll, B. (2019). Reshaping mental models: enabling innovation through service design. Journal of Service Management, 30 (1), 75-104.
• Williams, H. , Wikström, F. , Wetter-Edman, K. & Kristensson, P. (2018). Decisions on Recycling or Waste: How Packaging Functions Affect the Fate of Used Packaging in Selected Swedish Households. Sustainability, 10 (12).
• Wetter-Edman, K. , Vink, J. & Blomkvist, J. (2018). Staging aesthetic disruption through design methods for service innovation. Design Studies, 55, 5-26.
• Szücs Johansson, L. , Vink, J. & Wetter-Edman, K. (2017). A Trojan horse approach to changing mental health care for young people through service design. Design for Health, 1 (2), 245-255.
• Westerlund, B. & Wetter-Edman, K. (2017). Dealing with wicked problems, in messy contexts, through prototyping. The Design Journal, 20 (Sup. 1), S886-S899.
• Vink, J. , Wetter-Edman, K. & Aguirre, M. (2017). Designing for Aesthetic Disruption: Altering Mental Models in Social Systems through Designerly Practices. The Design Journal, 20 (Supl. 1), S2168-S2177.
• Wetter-Edman, K. , Sangiorgi, D. , Edvardsson, B. , Holmlid, S. , Grönroos, C. & Mattelmäki, T. (2014). Design for Value Co-Creation: Exploring Synergies Between Design for Service and Service Logic. Service Science, 6 (2), 106-121.
• Holmlid, S. & Wetter-Edman, K. (2013). Design i och för offentlig sektor. Swedish Design Research Journal, 5 (1), 28-28.
• Wetter-Edman, K. (2010). Comparing Design Thinking with Service Dominant Logic. Design research journal, 2 (2), 39-45.

Chapters in books

• Vink, J. , Joly, M. P. , Wetter-Edman, K. , Tronvoll, B. & Edvardsson, B. (2019). Changing the Rules of the Game in Healthcare Through Service Design. In: Mario A. Pfannstiel, Christoph Rasche, Service Design and Service Thinking in Healthcare and Hospital Management: Theory, Concepts, Practice (pp. 19-37). Cham: Springer.
• Malmberg, L. , Rodrigues, V. , Länneström, L. , Wetter-Edman, K. , Vink, J. & Holmlid, S. (2019). Service Design as a Transformational Driver Toward Person-Centered Care in Healthcare. In: Mario A. Pfannstiel, Christoph Rasche, Service Design and Service Thinking in Healthcare and Hospital Management (pp. 1-18). . Springer.
• Windahl, C. & Wetter-Edman, K. (2018). Designing for Service: From Service-Dominant Logic to Design Practice (and Vice Versa). In: Stephen L. Vargo, Robert F. Lusch, The SAGE Handbook of Service-Dominant Logic (pp. 674-688). . Sage Publications.
• Holmlid, S. , Wetter-Edman, K. & Edvardsson, B. (2017). Breaking free from NSD: Design and service beyond new service development. In: Sangiorgi, D. and Prendiville, A., Designing for service: key issues and new directions (pp. 95-105). London: Bloomsbury Academic.
• Wetter-Edman, K. (2017). Materialising contexts through design for service narratives. In: Miettinen, S., An Introduction to Industrial Service Design (pp. 35-43). . Routledge.
• Wetter-Edman, K. & Magnusson, P. R. (2015). Capturing Context through Service Design Stories. In: Michael G. Luchs, Scott Swan, Abbie Griffin, Design thinking: new product development essentials from the PDMA (pp. 237-251). Hoboken, New Jersey: John Wiley & Sons.
• Wetter-Edman, K. (2012). Relations and rationales of user's involvement in service design and service management. In: S. Miettinen and A. Valtonen, Service design with theory: discussions on change, value and methods (pp. 107-116). Rovaniemi: Lapland University Press.
• Wetter-Edman, K. (2010). Exploring overlaps and differences in service-dominant logic and design thinking. In: Jill Woodilla, Ulla Johansson, New perspectives in Design Management: Selected Writings from Business & Design Lab 2007-2010 (pp. 279-298). Göteborg: Business & Design Lab Publications.

Conference papers

• Windahl, C. & Wetter-Edman, K. (2018). Dynamic Market Design.  Paper presented at "Connect. Engage. Transform". 20th ANZMAC Conference, University of Adelaide, Adelaide, Australia, December 3-5, 2018.
• Wetter-Edman, K. & Malmberg, L. (2018). Insecure and Inefficient: Employees' Experience of Wickedness in Desing Work. In:  PIN-C 2018 Eskilstuna Sweden Conference Proceedings. Paper presented at 5th Participatory Innovation Conference (PIN-C), Track 3: Creative Interaction and Artistic Practices in Workgroup, Eskilstuna, Sweden, January 11-13, 2018. (pp. 143-145).
• Vink, J. , Wetter-Edman, K. & Rodrigues, V. (2017). Designing Good(s)?: Exploring the Politics of Social Design Processes. In: Erik Bohemia, Cees de Bont and Lisbeth Svengren Holm,  Conference Proceedings of the Design Management Academy Volume 3. Paper presented at Design Management Academy Conference, Hong Kong, June 7-9, 2017. (pp. 961-977). Glasgow, United Kingdom: The Design Society.
• Malmberg, L. & Wetter-Edman, K. (2016). Design in Public Sector: Exploring Antecedents of Sustained Design Capability. In:  The 20th dmi: Academic Design Management Conference proceedings. Paper presented at 20th DMI: Academic Design Management Conference - Inflection Point: Design Research Meets Design Practice, Boston, USA, July 22-29, 2016. (pp. 1287-1307). Boston: Design Management Institute.
• Wetter-Edman, K. & Malmberg, L. (2016). Experience and expertise: key issues for developing innovation capabilities through service design. In: Nicola Morelli, Amalia de Götzen, Francesco Grani,  Service design geographies Proceedings of the ServDes.2016 Conference. Paper presented at Service Design and Innovation conference (ServDes.2016), Copenhagen, Denmark, May 24-26, 2016. (pp. 516-521). Linköping: Linköping University Electronic Press.
• Ernest, A. & Wetter-Edman, K. (2016). Exploring the pupil-­student transition through customer journeys. In: Nicola Morelli, Amalia de Götzen, Francesco Grani,  Service design geographies Proceedings of the ServDes.2016 Conference. Paper presented at ServDes.2016 Conference, Copenhagen, Denmark, May 24-26, 2016. (pp. 557-562). Linköping: Linköping University Electronic Press.
• Wetter-Edman, K. , Vink, J. & Edman, T. (2016). The Experio Way: operationalizing experiential and aesthetic knowledge for service innovation.  Paper presented at EMAC (European Marketing Academy), Oslo, Norway, May 24-27, 2016.
• Vink, J. , Wetter-Edman, K. , Edvardsson, B. & Tronvoll, B. (2016). Understanding the Influence of the Co-Design Process on Well-Being. In: Nicola Morelli, Amalia de Götzen and Francesco Grani,  Service Design Geographies Proceedings of the ServDes 2016 Conference. Paper presented at Service Design & Innovation Conference (ServDes 2016), Copenhagen, Denmark, May 24-26, 2016. (pp. 390-402). Linköping: Linköping University Electronic Press.
• Wetter-Edman, K. & Moritz, S. (2015). Empowering transformation through design inquiry in public healthcare. In:  Proceedings of the Third European Conference on Design4Health 2015, Sheffield,13 -16 July 2015. Paper presented at Design4Health European 2015 Conference, Sheffield: Sheffield Hallam University , 2015. Sheffield: Sheffield Hallam University.
• Wetter-Edman, K. & Magnusson, P. R. (2013). Design as driver for servitization.  Paper presented at 20th International Product Development Management Conference, Paris, France, June 23-25, 2013.
• Wetter-Edman, K. , Sangiorgi, D. , Edvardsson, B. , Holmlid, S. , Grönroos, C. & Mattelmäki, T. (2013). Design for Service comes to Service Logic. In: E. Gummesson, C. Mele, F. Polese,  Service Dominant Logic, Network and Systems Theory and Service Science Integrating three Perspectives for a New Service Agenda, Giannini, Napoli. Paper presented at The 2013 Naples Forum on Service: Integrating three perspectives for a new service agenda, University of Naples, Italy, June 18-21, 2013. Napoli: Giannini Editore.
• Wetter-Edman, K. & Camén, C. (2013). Design thinking in public procured contract – is it possible?. In: Erik Wästlund, Bo Edvardsson, Anders Gustafsson, Mary Jo Bitner, Rohit Verma,  QUIS 13. Service Excellence in Management Proceedings of the QUIS13 International Research Symposium on Service Excellence in Management, June 10-13 2013, Karlstad Sweden. Paper presented at 13th International Research Symposium on Service Excellence in Management (QUIS 13), Karlstad, Sweden, June 10-13, 2013. (pp. 164-167). Karlstad: CTF, Service Research Center.
• Wetter-Edman, K. & Magnusson, P. R. (2013). Narratives for probing context - observing service design at work.  Paper presented at 13th International Research Symposium on Service Excellence in Management (QUIS 13), Karlstad, Sweden, June 10-13.
• Wetter-Edman, K. (2012). The concept of value in design practice: an interview study. In: Simon Clatworthy, Janne-Valtteri Nisula, Stefan Holmlid,  ServDes.2010. Exchanging Knowledge Conference Proceedings. Paper presented at 2nd Nordic Conference on Service Design and Service Innovation (ServDes 2010), Exchanging Knowledge, Linköping, Sweden, December 1-3, 2010. (pp. 87-100). Linköping: Linköping University Electronic Press.
• Wetter-Edman, K. & Johansson, U. (2011). The Meander Model: a metaphor for user involvement in service design.  Paper presented at 9th International Conference of the European Academy of Design (EAD 2011), Porto, Portugal, May 4-7, 2011.

Doctoral theses, monographs

• Wetter-Edman, K. (2014). Design for Service: A framework for articulating designers’ contribution as interpreter of users’ experience. (Doctoral dissertation). University of Gothenburg.

Licentiate theses, monographs

• Wetter Edman, K. (2011). Service Design: a conceptualization of an emerging practice. Lic. Göteborg: University of Gothenburg.

Other

• Hazel, W. , Holmlid, S. , Wetter-Edman, K. , Pacenti, E. & Mager, B. (2012). What Do Tomorrow’s Service Designers Need to Know?: What should a Masters Level Service Design Curriculum look like?.

Reports

• Fransson, M. , Quist, J. & Wetter-Edman, K. (2019). Politisk handlingskraft i en regeringsnära utvecklingsmiljö. Stockholm: Norstedts Juridik AB (Tillitsdelegationens rapportserie 7).
• Westerlund, B. & Wetter-Edman, K. (2018). Design beyond service and product - Educating for new vistas of design education: Final report. Stockholm, Sweden: University of Arts, Crafts and Design.
• Wetter-Edman, K. & Malmberg, L. (2018). Utskrivning eller hemgång?: Att samverka personcentrerat genom tjänstedesign. Eskilstuna: FoU i Sörmland.