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Fault report

You may make a fault report for every aspect of the Campus environment and equipment such as buildings and external environment, indoor premises and equipment, IT, AV technology and printers/copying machines and so on.

Buildings and external environment

For example: air conditioning, buildings, doors, electricity, external environment, heating, lifts, sanitation, ventilation.

Urgent matters

Examples of urgent matters are: gas leaks, power cuts, water leaks, and other faults where there is risk for damage/accidents. Office hours: 019-30 30 00 
Non-office hours: 019-300 800 – Securitas

For other matters, see correct Campus below to register your complaint.

Campus Örebro

  • Campus Örebro (not Nova): 019-19 23 60 – Fault report
  • Nova: 019-676 22 44 (office hours), 010-222 29 67 (non-office hours) – Fault report Nova
  • Annexet - phone 020-32 35 32 eller email This is an email address

Campus USÖ

  • Regionfastigheter: 019-602 64 00

Campus Grythyttan

Indoor premises and equipment

For example: cleaning, curtains, fixtures and fittings, fluorescent tubes, furniture, household waste sorting, light bulbs, mail processing, recycling, signs. 

Fault report - Indoor premises and equipment


For example: access and lock control systems, burglar alarms, fire protection.

Fault report - Security

Urgent matters

For example: external or internal doors that will not lock.
Office hours: 019-30 30 00 Out of office hours: 019-324 325 – Securitas 

IT, AV technology and printers/copying machines

IT: for example; computers, e-mail, networks, and the university card.

Fault report IT - students

Fault report IT - for employee (Log in with your ORU account, VPN is required if you are not on Campus)

AV technology: for example; image and audio technology, and control systems in the auditorium, the concert hall, and the halls with stationary AV technology. 

Fault report - AV technology

Printers/copying machines

Fault report - Printers/copying machines


Here you may point out any problems relating to the physical environment – and make suggestions for improvement.

Fault report - Accessibility