Practical information

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Admitted to Örebro University? Congratulations! Here’s your essential checklist with everything you need to know and do before, during and after your stay with us.

Visa and residence permit

In general, citizens of an EU/EEA country do not need a residence permit to study in Sweden. 

If you are a citizen of a country outside the EU/EEA, you will in most cases need a residence permit to study in Sweden. You need to be admitted to You should not apply for your residence permit until after you have received your Letter of Acceptance.  Please note that Örebro University cannot assist you in the visa/residence permit application process.
 
Residence permit for studies - Swedish Migration Agency website

If you are a citizen of Switzerland you must apply for a residence permit upon arrival if you are staying in Sweden for more than three months.

The Swedish Migration Agency's information for Swiss citizens

If you plan to extend your stay with us, or if you are a student staying from the spring semester and the following autumn semester, you are required to extend your residence permit. Please wait until you have received your Letter of Acceptance for the next semester before your apply for an extension. The extension must be submitted before your current residence permit expires. However, you are allowed to remain in Sweden while your application for an extension is being processed.

Extending a residence permit for studies - Swedish Migration Agency

Health and Insurance

Exchange students who are citizens an EU/EEA country or Switzerland should bring their European Health Insurance Card (EHIC), issued by the social insurance authority in their home country.

With a valid EHIC, you are entitled to the same medical services as Swedish citizens for urgent medical care. Remember to always bring the card when seeking medical care. 

Information about the European Health Insurance Card (EHIC)

All exchange students at Örebro University who are registered on courses are covered by the insurance StudentIN, provided by the state authority Kammarkollegiet. 

The insurance is limited and covers for example for necessary and reasonable costs for emergency medical care or dental care when the insured, during the policy term, suffers illness or has an accident.

Whether you need additional insurance depends on your specific circumstances and needs. We recommend that you carefully review their conditions to determine whether you need additional insurance.

Terms and Conditions Insurance for exchange students in Sweden (Student IN)

The insurance provided by the university is valid from two weeks before the start of the official semester until two weeks after the semester has officially ended Academic calendar at Örebro University 

If you have to receive treatment, please note that the hospital cannot receive payment directly from Kammarkollegiet. You are required to:

  • pay the hospital bill yourself and send in the receipt to Kammarkollegiet with the filled in claim form, or
  • request an invoice from the hospital and send it to Kammarkollegiet with the filled in claim form.

How to submit a claim form:

  1. Download and fill out the form: Exchange students in Sweden Claim form 
  2. Submit your claim form to the International Office for signature. You can email the form to exchange@oru.se or come by during the drop-in-hours at Info Centre, Tuesdays 11:30 - 12:30.
  3. Send in the completed and signed form by e-mail:
    forsakring@kammarkollegiet.se or by post:
    Kammarkollegiet
    SE-651 80 Karlstad

Keep in mind that if you seek compensation for expenses that you have incurred, you will need to submit the receipts.

If you fall ill during your stay you can call the medical advice number (Sjukvårdsrådgivningen) 1177 for health care advice over the phone twenty-four hours a day, year-round. You can choose to speak Swedish or English. A nurse will answer your questions, determine the need for further care and recommend which, if any, health care agency you should visit.

  • Telephone: with a Swedish SIM card 1177
  • Telephone with a non-Swedsish SIM card +46 771 11 77 00

You can also visit their website 1177.se that provides information about illnesses, care and health. The information has been fact-checked by doctors and other healthcare professionals.

1177 -  Advice of health and healtcare online
1177 - Healthcare in Sweden if you come from another country

At Örebro University, we have a Student Health Centre that focuses on preventive mental health care for students whose well-being may be affected by study-related challenges. The centre also offers activities, lectures, and workshops to help you explore various methods and practices for self-help and preventive mental health care.

You are welcome to book an appointment with one of our counsellors.

Please note that Örebro University does not provide a medical health centre for medical issues.

Documents and Certificates

After the application deadline, our study advisors will review your course selection, to ensure you meet the entry requirements for your chosen courses. The processing time may vary depending on the specific courses you have selected. If your course selection differs from other students at your home university, you might therefore receive your letter of acceptance at a different time.

For courses with only general entry requirements, students may receive their letter of acceptance even before the application deadline, depending on available processing time.

We prioritize applications from students outside the EU to help them start their residence permit process promptly. However, all students can expect to receive their letter of acceptance via email no later than 4–6 weeks after the application deadline.

If you need to apply for a residence permit, your Letter of Acceptance is valid as a proof of the Student IN insurance.

Exchange students at Örebro University who are registered on courses are covered by the insurance StudentIN, the Swedish state insurance for exchange students in Sweden, provided by Kammarkollegiet. 

If you need to apply for a residence permit, your Letter of Acceptance is generally sufficient as proof of StudentIN insurance. However, for students’ own records, all students will still receive an insurance certificate along with the Letter of Acceptance.

For more information on coverage, how to submit a claim, and related details, please see the section “Health and Insurance" below.

At Örebro University, we issue our own Certificate of Arrival and do not complete individual forms upon request. You will automatically receive your certificate a few days after your arrival, provided you arrived during the official arrival days.

If your home university needs proof of your arrival, please use the certificate we have issued. The certificate will be sent to the email address provided in your application under the subject line: “Welcome to Örebro University – Certificate of Arrival.” If you cannot find it, please check your spam or junk mail folder.

Your home university has been informed of our procedure, so this should not cause any issues. However, if they still require a different form or document, we kindly ask that your coordinator contact us directly and provide the relevant form.

Students arriving outside the official arrival days:
To enable us to issue your certificate in our system, please contact us at exchange@oru.se and include the exact date of your arrival.

For one-year students:
You will receive a Certificate of Arrival when you first arrive in Örebro. We do not issue a second certificate for the second semester. If your home university specifically requires one, please contact us.

You will not automatically receive a Registration Certificate, but you can generate a digital certificate yourself in Studenttjänster. Log in to Studenttjänster using your ORU account. Digital certificates can be created by clicking the button Ladok Student and then the tab Transcripts and certificates.

You will automatically receive your Certificate of Stay (Depature Form) three days before the departure date you indicate in the Depature Form. The certificate will be sent to the email address provided in your application for exchange studies.

At the end of the semester, we will email you with instructions on when to fill out the form. We do not complete individual forms upon request. If your home university requires proof of your stay, please use the certificate we issue.

Important details regarding departure dates:

  • For students leaving after the autumn semester, the last day of the semester is the latest possible departure date that can be indicated on the Certificate of Stay.
  • For students leaving after the spring semester, the latest possible housing rental date is the latest possible departure date that can be indicated on the Certificate of Stay.

If you do not complete the Departure Form, or if you indicate a departure date later than the allowed latest date, the Certificate of Stay will automatically be issued for the last possible date.

Your home university has been informed about our procedure. If they require a different document, we kindly ask that your coordinator contact us directly with the relevant form at exchange@oru.se.

You will not automatically receive a Transcript of Records, but you can generate a digital transcripts yourself in Studenttjänster. Log in to Studenttjänster using your ORU account. Digital transcripts can be created by clicking the button Ladok Student and then the tab Transcripts and certificates.

Transcripts send by the International Office to the Partner University
If your university requires the Transcript of Records to be sent directly from the us via email, please submit your request to us by email. Make sure to include the email address to which the transcript should be sent. Please note that we cannot process requests before your transcript is complete and all grades have been reported in the system.

Uncomplete transcripts
Please note that it may take up to three weeks after your last exam for all grades to be reported in our system. If your grade does not appear or your transcript is incomplete, please contact the responsible study administrator for the course.

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