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Karin Hedström

Position: Professor School/office: Örebro University School of Business

Email: karin.hedstrom@oru.se

Phone: +46 19 301241

Room: E3116

Research subject

Informatics

Research environments

Centre for empirical research on information systems (CERIS)

About Karin Hedström

About Karin Hedström

Karin Hedström is Professor of informatics at Örebro University and part of the Center for Empirical Research on Information Systems (CERIS). Karin defended her dissertation in 2004 at Linköping University.

Research

In her research, Karin is interested in how digitalisation is changing society. She is particularly interested in the role of values in the use and design of IT systems. IT systems are developed based on a prioritization of the needs of different stakeholder groups, where the needs of certain groups may be left behind by others. Development of IT systems is thus a matter of knowledge and opportunity for influence. The research on the role of values in the development and use of IT systems means that she studies the effects that priorities in the development process have on the IT-system and the organization. It is also about how users perceive the benefits of an IT system. Her commitment to challenge and change the prevailing approach is a driving force here. Hedström's research is conducted primarily in the areas of information security and digitization in public organisations. The research is about how public organisations use IT for automatic decisions that affect citizens. Here she studies how digitalisation changes the relationship between the public sector and citizens. She is also interested in citizens' attitudes to automatic decision-making. Another research interest is information security. Here she focuses on information security culture and how organizations can work with organizational information security. In her research, Karin has, among other things studied compliance based on the users' work. The third and most recent research theme is how digitalisation is changing the school's work environment. Here she has been particularly interested in the use of social media in schools and how it affects the boundary between work and private life.

Teaching
Karin is the main supervisor for the following doctoral students:

Gomathi Thangavel. whose research is on the use of digital technology to reduce social isolation in relation to the elderly. Gomathi is a doctoral student in the graduate school "Successful aging" (https://www.oru.se/strategiska-satsningar/successful-ageing/).

Collaborations and assignments

Karin is chair of the international research group IFIP TC 11 Working Group 1 - Information security & management (https://ifip11-1.cscan.org)
Karin is Dean of the Faculty of Business, Science and Engineering (ENT)

Active projects

Completed projects

Research groups

Publications

Articles in journals

Denk, T. , Hedström, K. & Karlsson, F. (2022). Citizens' attitudes towards automated decision-making. Information Polity, 27 (3), 391-408.
Siegert, S. , Sommar, C. , Hedström, K. & Maria, M. (2022). Sociala medier i skolan: Styrningslöshet i en värld av styrning. Organisation & Samhälle (1), 60-65.
Andersson, A. , Hedström, K. & Karlsson, F. (2022). “Standardizing information security – a structurational analysis”. Information & Management, 59 (3).
Karlsson, F. , Hedström, K. , Frostenson, M. , Prenkert, F. , Kolkowska, E. & Helin, S. (2021). Attempts to share information between public sector organisations over time: A case-based exploration of value conflicts. Information Polity, 26 (3), 289-310.
Andersson, A. , Karlsson, F. & Hedström, K. (2020). Consensus versus warfare – unveiling discourses in de jure information security standard development. Computers & security (Print), 99.
Smith, K. J. , Dhillon, G. & Hedström, K. (2018). Reconciling value-based objectives for security and identity management. Information and Computer Security, 26 (2), 194-212.
Karlsson, F. , Hedström, K. & Goldkuhl, G. (2017). Practice-based discourse analysis of information security policies. Computers & security (Print), 67, 267-279.
Kolkowska, E. , Karlsson, F. & Hedström, K. (2017). Towards analysing the rationale of information security non-compliance: Devising a Value-Based Compliance analysis method. Journal of strategic information systems, 6 (1), 39-57.
Hedström, K. , Karlsson, F. & Söderström, F. (2016). Challenges of introducing a professional eID card within health care. Transforming Government: People, Process and Policy, 10 (1), 22-46.
Hedström, K. , Wihlborg, E. , Gustafsson, M. & Söderström, F. (2015). Constructing identities: professional use of eID in public organisations. Transforming Government: People, Process and Policy, 9 (2), 143-158.
Hellberg, A. & Hedström, K. (2015). The story of the sixth myth of open data and open government. Transforming Government: People, Process and Policy, 9 (1).
Karlsson, F. & Hedström, K. (2013). Evaluating end user development as a requirements engineering technique for communicating across social worlds during systems development. Scandinavian Journal of Information Systems, 25 (2).
Hellquist, F. , Ibrahim, S. , Jatko, R. , Andersson, A. & Hedström, K. (2013). Getting their Hands Stuck in the Cookie Jar: students’ security awareness in 1:1 laptop schools. International Journal of Public Information Systems, 9 (1), 1-18.
Hedström, K. , Karlsson, F. & Kolkowska, E. (2013). Social action theory for understanding information security non-compliance in hospitals: the importance of user rationale. Information Management & Computer Security, 21 (4), 266-287.
Karlsson, F. , Holgersson, J. , Söderström, E. & Hedström, K. (2012). Exploring user participation approaches in public e-service development. Government Information Quarterly, 29 (2), 158-168.
Khan, S. Z. , Shahid, Z. , Hedström, K. & Andersson, A. (2012). Hopes and fears in implementation of electronic health records in Bangladesh. Electronic Journal of Information Systems in Developing Countries, 54 (1).
Hedström, K. , Kolkowska, E. , Karlsson, F. & Allen, J. P. (2011). Value conflicts for information security management. Journal of strategic information systems, 20 (4), 373-384.
Hedström, K. , Karlsson, F. & Kolkowska, E. (2009). Managing information systems security: compliance between users and managers. E-Hospital, 11 (2), 30-31.
Hedström, K. (2008). The importance of understanding IT values in elderly care. eHospital, 10 (2), 26-27.
Hedström, K. (2007). The values of IT in elderly care. Information Technology and People, 20 (1), 72-84.

Articles, reviews/surveys

Thangavel, G. , Memedi, M. & Hedström, K. (2022). Customized Information and Communication Technology for Reducing Social Isolation and Loneliness Among Older Adults: Scoping Review. JMIR Mental Health, 9 (3).
Tsertsidis, A. , Kolkowska, E. & Hedström, K. (2019). Factors influencing seniors’ acceptance of technology for ageing in place in the post-implementation stage: A literature review. International Journal of Medical Informatics, 129, 324-333.
Tsertsidis, A. , Kolkowska, E. & Hedström, K. (2018). Technologies used by elderly to support aging in place and their functions: A systematic literature review. Gerontechnology, 17 (Suppl.), 145s-145s.

Books

Andreasson, E. , Axelsson, K. , Gustafsson, M. , Hedström, K. , Melin, U. , Söderström, F. & Wihlborg, E. (2014). Vem är vem på nätet?: en studie av elektronisk identifiering. Linköping: Linköpings universitet.
Hedström, K. (2006). IT i äldreomsorgen - en fråga om värden. Lund: Studentlitteratur AB.

Chapters in books

Karlsson, F. , Hedström, K. & Kolkowska, E. (2023). Using the Delphi Method to Elicit Requirements for an International Master’s Program in Information Security Management. In: Leslie F. Sikos; Paul Haskell-Dowland, Cybersecruity Teaching in Higher Education (pp. 37-57). Cham: Springer.
Karlsson, F. & Hedström, K. (2021). Value-Based Compliance Theory. In: Jajodia S., Samarati P., Yung M, Encyclopedia of Cryptography, Security and Privacy. Berlin, Heidelberg: Springer Berlin/Heidelberg.
Denk, T. , Hedström, K. , Karlsson, F. & Whilborg, E. (2020). Medborgarnas inställning till automatiserat beslutsfattande. In: Anders Carlander & Ulrika Andersson, Digitala är vi allihopa?: Den västsvenska SOM-undersökningen 2019 (pp. 78-89). Göteborg: SOM-institutet, Göteborgs universitet.
Dhillon, G. , Smith, K. & Hedström, K. (2019). Ensuring Core Competencies for Cybersecurity Specialists. In: Ismini Vasileiou and Steven Furnell, Cybersecurity Education for Awareness and Compliance (pp. 121-133). Hershey, Pennsylvania, USA: IGI Global.
Denk, T. , Hedström, K. & Karlsson, F. (2019). Medborgarna och automatiserat beslutsfattande. In: Ulrika Andersson, Björn Rönnerstrand, Patrik Öhberg och Annika Bergström, Storm och Stiltje: SOM-institutets 74:e forskarantologi (pp. 183-196). Göteborg: SOM-institutet.
Hedström, K. , Melin, U. & Söderström, F. (2018). Identitet, arbete och privatliv: smarta ID-kort. In: Gröning, Lotta & Wihlborg, Elin, Ett smartare samhälle: sju perspektiv på digitaliseringen av vår vardag (pp. 112-128). Linköping: Linköping University Electronic Press.
Andersson, A. , Karlsson, F. & Hedström, K. (2017). Konfliktfylld kultur vid framtagande av informationssäkerhetsstandarder. In: Jonas Hallberg, Peter Johansson, Fredrik Karlsson, Frida Lundberg, Björn Lundgren, Marianne Törner, Informationssäkerhet och organisationskultur. Lund: Studentlitteratur AB.
Frostenson, M. , Hedström, K. , Helin, S. , Karlsson, F. , Kolkowska, E. & Prenkert, F. (2017). Samverkan mellan aktörer i industriella nätverk skapar nya utmaningar för informationssäkerheten. In: J. Hallberg, P. Johansson, F. Karlsson, F. Lundberg, B. Lundgren, M. Törner, Informationssäkerhet och organisationskultur (pp. 61-75). Lund: Studentlitteratur AB.
Hedström, K. , Karlsson, F. & Kolkowska, E. (2017). Utveckling av praktikanpassad informationssäkerhetspolicy. In: Jonas Hallberg, Peter Johansson, Fredrik Karlsson, Frida Lundberg, Björn Lundgren, Marianne Törner, Informationssäkerhet och organisationskultur. Lund: Studentlitteratur AB.
Kolkowska, E. , Hedström, K. & Karlsson, F. (2012). Analyzing information security goals. In: Manish Gupta, John Walp, Raj Sharman, Threats, countermeasures, and advances in applied information security (pp. 91-110). . IGI Global.
Karlsson, F. & Hedström, K. (2010). Var är perspektivet?: Systemutvecklingsforskning inom e-government. In: Katarina Lindblad-Gidlund, Förvaltning och medborgarskap i förändring: etablerad praxis och kritiska perspektiv (pp. 121-138). Lund: Studentlitteratur AB.
Hedström, K. (2008). Values of an electronic social record. In: Penny Duquenoy, Carlisle George, Kai Kimppa, Ethical, legal and social issues in medical informatics (pp. 65-84). Hershey, PA: IGI Global.

Collections (editor)

Avdic, A. (ed.) , Hedström, K. (ed.) , Rose, J. (ed.) & Grönlund, Å. (ed.) (2007). Understanding eParticipation: Contemporary PhD eParticipation Research in Europe. Örebro: Örebro universitet.

Conference papers

Wihlborg, E. , Lindgren, I. , Hedström, K. & Gidlund, K. (2023). Institutional Re-design for a Digital Era - Learning from Cases of Automation. In: Noella Edelmann; Lieselot Danneels; Anna-Sophie Novak; Panos Panagiotopoulos; Iryna Susha, Electronic Participation 15th IFIP WG 8.5 International Conference, ePart 2023, Budapest, Hungary, September 5–7, 2023, Proceedings. Paper presented at 15th IFIP WG 8.5 International Conference on Electronic Participation, Budapest, Hungary, September 5–7, 2023. (pp. 99-113). Cham: Springer.
Havstorm, T. E. , Karlsson, F. & Hedström, K. (2023). Uncovering Situations of Cargo Cult Behavior in Agile Software Development Method Use. In: Tung X. Bui, Proceedings of the 56th Hawaii International Conference on System Sciences. Paper presented at 56th Hawaii International Conference on System Sciences (HICSS), Maui, Hawaii, USA, January 3-6, 2023. (pp. 6486-6495). University of Hawai'i at Manoa.
Hedström, K. , Andersson, A. & Wihlborg, E. (2022). Accountability in re-arranged relations when Robotic Process Automation (RPA) becomes a co-worker. In: OASIS 2022 on Criticality and Values in Digital Transformation Research. Paper presented at OASIS 2022 on Criticality and Values in Digital Transformation Research (IFIP WG 8.2), Copenhagen, Denmark, December 10, 2022.
Andersson, A. , Hatakka, M. , Larsson, H. & Hedström, K. (2021). Citizen Diversity in e-Government Research: Moving the Field Forward. In: Tung X. Bui, Proceedings of the 54th Annual Hawaii International Conference on System Sciences. Paper presented at 54th Annual Hawaii International Conference on System Sciences (HICSS-54), Kauai, Hawaii, USA, January 4-8, 2021. (pp. 4828-4837). University of Hawai'i at Manoa.
Andersson, A. , Hedström, K. , Siegert, S. & Sommar, C. (2021). Teachers Falling off the Cliff: Affordances and Constraints of Social Media in School. In: Tung X. Bui, Proceedings of the 54th Annual Hawaii International Conference on System Sciences January 4-8, 2021. Paper presented at Hawaii International Conference on System Sciences (HICSS-54), Kauai, Hawaii, USA, January 4-8, 2021. (pp. 2995-3004). Honolulu: University of Hawaii at Manoa.
Bernhard, I. , Gustafsson, M. , Hedström, K. , Seyferin, J. & Whilborg, E. (2019). A Digital Society For All?: Meanings, Practices and Policies for Digital Diversity. In: 52nd Hawaii International Conference on System Sciences (HICSS-52) Emerging Topics in Digital Government. Paper presented at 52nd Hawaii International Conference on System Sciences (HICSS-52), January, Grand Wailea, Maui, 8-11, 2019. (pp. 3067-3076). Honolulu, HI, USA:
Thangavel, G. , Memedi, M. & Hedström, K. (2019). A systematic review of Social Internet of Things: concepts and application areas. In: Americas Conference on Information Systems 2019. Paper presented at 25th Americas Conference on Information Systems (AMCIS 2019), Cancún, Mexico, August 15-17, 2019. Association for Information Systems.
Andersson, A. , Hedström, K. & Wihlborg, E. (2018). Automated Decision-Making and Legitimacy in Public Administration. In: Presented at SWEG 2018. The 15th Scandinavian Workshop on E-Government.. Paper presented at 15th Scandinavian Workshop on E-Government (SWEG 2018), Copenhagen, Denmark, January 31 - February 1, 2018.
Wihlborg, E. , Hedström, K. & Larsson, H. (2017). e-government for all: Norm-critical perspectives and public values in digitalization. In: 50th Hawaii International Conference on System Sciences IEEE conference proceedings. Paper presented at 50th Hawaii International Conference on System Sciences (HICSS), Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017. IEEE.
Lakew, N. & Hedström, K. (2016). In Search for a Coherent Meta-Theoretical Structure: A Literature Review of Philosophy of Design. In: Proceedings of the Twenty-First SIGPhil Workshop, Dublin, Ireland, December 2016. Paper presented at 6th Pre-ICIS SIGPhil Workshop, Dublin, Ireland, December 11, 2016.
Wihlborg, E. , Larsson, H. & Hedström, K. (2016). The Computer Says No!”: A Case Study on Automated Decision-making in Public Authorities. In: Tung X. Bui and Ralph H. Sprague, Jr., Proceedings of the Annual Hawaii International Conference on System Sciences. Paper presented at 49th Hawaii International Conference on System Sciences, (HICSS 2016), Kauai, Hawaii, January 5-8, 2016. (pp. 2903-2912). Piscataway, NJ: IEEE conference proceedings.
Karlsson, F. , Kolkowska, E. , Hedström, K. & Frostenson, M. (2015). Inter-organisational information sharing: Between a rock and a hard place. In: Proceedings of the Ninth International Symposium on Human Aspects of Information Security & Assurance (HAISA 2015). Paper presented at International Symposium on Human Aspects of Information Security & Assurance (HAISA 2015), Mytilene (on the island of Lesvos), Greece, 1-3 July 2015. (pp. 71-81). Plymouth UK: Plymouth University.
Karlsson, F. , Goldkuhl, G. & Hedström, K. (2015). Practice-Based Discourse Analysis of InfoSec Policies. In: Hannes Federrath, Dieter Gollmann, ICT systems security and privacy protection 30th IFIP TC 11 International Conference, SEC 2015, Hamburg, Germany, May 26-28, 2015, Proceedings. Paper presented at IFIP SEC 2015 International Conference on ICT Systems Security and Privacy Protection, Hamburg, Germany, May 26–28, 2015. (pp. 297-310). Boston: Springer International Publishing.
Karlsson, F. & Hedström, K. (2014). End user development and information security culture. In: Theo Tryfonas, Ioannis Askoxylakis, Human Aspects of Information Security, Privacy, and Trust. Paper presented at Second International Conference, HAS 2014, Held as Part of HCI International 2014, Heraklion, Crete, Greece, June 22-27, 2014. (pp. 246-257). Springer publications.
Karlsson, F. , Goldkuhl, G. & Hedström, K. (2014). Practice-Based Discourse Analysis of Information Security Policy in Health Care. Paper presented at 11th Scandinavian Workshop on E-government (SWEG 2014), Linköping, Sweden, February 4-5, 2014.
Hedström, K. , Wihlborg, E. , Gustafson, M. S. & Söderström, F. (2014). The construction of identity: the use of eID in public organisations. Paper presented at Scandinavian Workshop on eGovernment (SWEG).
Hedström, K. , Persson, A. & Karlsson, F. (2012). Swedish e-health: from policy to practice. Paper presented at 9th Scandinavian Workshop on E-government (SWEG 2012), Copenhagen, Denmark, February 9-10.
Hedström, K. , Melin, U. , Karlsson, F. & Kolkowska, E. (2011). Availability in Practice. Paper presented at Workshop on Information Security & Privacy (SIGSEC), International Conference on Information Systems (ICIS 2011), Shanghai, China, December 4-7, 2011.
Ask, A. & Hedström, K. (2011). Taking initial steps towards enterprise architecture in local government. In: Kim Normann Andersen, Enrico Francesconi, Åke Grönlund, Tom M. van Engers, Electronic government and the information systems perspective. Paper presented at Second International Conference, EGOVIS 2011, Toulouse, France, August 29 – September 2. (pp. 26-40). Berlin: Springer Berlin/Heidelberg.
Karlsson, F. & Hedström, K. (2010). Negotiating a systems development method. In: George A. Papadopoulos ..., Information systems development towards a service provision society. Paper presented at 17th International Conference on Information Systems Development, (ISD2008), Paphos, Cyprus, 25–27 August 2008. (pp. 491-499). Heidelberg: Springer.
Holgersson, J. , Söderström, E. , Karlsson, F. & Hedström, K. (2010). Towards a roadmap for user involvement in e-government service development. In: Maria A. Wimmer, Jean-Loup Chappelet, Marijn Janssen, Hans J. Scholl, Electronic government. Paper presented at 9th IFIP WG 8.5 International Conference, EGOV 2010, Lausanne, Switzerland, August 29 - September 2, 2010. (pp. 251-262). Berlin, Germany: Springer.
Hedström, K. , Dhillon, G. & Karlsson, F. (2010). Using actor network theory to understand information security management. In: Kai Rannenberg, Vijay Varadharajan, Christian Weber, Security and privacy silver linings in the cloud. Paper presented at 25th IFIP TC 11 International Information Security Conference, SEC 2010, Held as Part of WCC 2010, Brisbane, Australia, September 20-23, 2010. (pp. 43-54). Berlin, Germany: Springer.
Kolkowska, E. , Hedström, K. & Karlsson, F. (2009). Information security goals in a Swedish hospital. In: Gurpreet Dhillon, Security, assurance and privacy organizational challenges. Paper presented at 8th Annual Security Conference, 15-16 April 2009, Las Vegas, USA. (pp. Article no. 16-
Andersson, A. , Hedström, K. & Grönlund, Å. (2009). Learning from e-learning: emerging constructive learning practices. In: Doing IT research that matters. Paper presented at International Conference on Information Systems (ICIS), Phoenix 2009.
Karlsson, F. & Hedström, K. (2008). Exploring the conceptual structure of security rationale. Paper presented at WISP 2008, Dec. 13, Paris, France.
Hedström, K. & Karlsson, F. (2008). Facing moving targets?. In: Enrico Ferro, H. Jochen Scholl, Maria A. Wimmer, Electronic government proceedings of ongoing research and projects of EGOV 08. Paper presented at 7th International Conference, EGOV 2008, Turin, Italy, August 31 - September 5. (pp. 62-69). Linz: Trauner Verlag.
Kolkowska, E. , Hedström, K. & Karlsson, F. (2008). Information Security Goals in a Swedish Hospital. In: The 31st Information Systems Research Seminar in Scandinavia. Paper presented at IRIS31.
Hedström, K. & Karlsson, F. (2008). Shooting on a moving target?. In: EGOV 2008.
Hedström, K. & Grönlund, Å. (2008). The quest for development: reviewing ICT4D research. In: GlobDev 2008 Proceedings annual workshop of the AIS special interest group for ICT in global development. Paper presented at SIG GlobDev Workshop, Paris, France - Saturday December 13, 2008. (pp. Paper 24-
Hedström, K. & Karlsson, F. (2006). Developing Information and Communication Technologies for Health Care - Design Principles. Paper presented at Workshop on medical informatics, Copenhagen, Denmark, 2006.
Grönlund, Å. , Andersson, A. & Hedström, K. (2006). Right on time: understanding eGovernment in developing countries. In: Eileen M. Trauth, Debra Howcroft, Tom Butler, Brian Fitzgerald, Janice I. DeGross, Social inclusion societal and organizational implications for information systems. Paper presented at IFIP TC8 WG8.2 International Working Conference, July 12–15, 2006, Limerick, Ireland. (pp. 73-87). New York: Springer.
Eliason, E. & Hedström, K. (2005). Mediated values in Swedish Municipality Website Design. In: The ethicomp decade 1995-2005. Paper presented at International Conference on the Social and Ethical Impacts of Information and Communication Technologies (Ethicomp) 2005, Linköping, 12-15 September, 2005.
Hedström, K. (2005). The values of computerization in elderly care. In: Bubenko, Janis., Eriksson, Owen., Fernlund, Hans., Lind, Mikael, Promote IT 2005 proceedings of the fifth Conference for the Promotion of Research in IT at New Universities and University Colleges in Sweden : Borlänge, Sweden 11-13 May, 2005. Paper presented at The fifth Conference for the Promotion of Research in IT at New Universities and University Colleges in Sweden : Borlänge, Sweden 11-13 May, 2005. (pp. 209-218). Lund: Studentlitteratur.
Hedström, K. (2004). Socio-political construction of CareSys: how interests and values influence computerization. In: Jan Damsgaard, Helle Zinner Henriksen, Networked information technologies diffusion and adoption. Paper presented at IFIP WG 8.6. (pp. 1-18). Norwell, Mass.: Kluwer.

Conference proceedings (editor)

Dhillon, G. (ed.) , Karlsson, F. (ed.) , Hedström, K. (ed.) & Zúquete, A. (ed.) (2019). ICT Systems Security and Privacy Protection. Cham, Switzerland: Springer (IFIP Advances in Information and Communication Technology 562).
Karlsson, F. (ed.) , Dhillon, G. (ed.) , Harnesk, D. (ed.) , Kolkowska, E. (ed.) & Hedström, K. (ed.) (2011). Proceedings of the 2011 European Security Conference (ESC’11): Exploring emergent frontiers in identity and privacy management. Örebro: Örebro university.

Manuscripts

Tsertsidis, A. , Kolkowska, E. & Hedström, K. Identifying Possible Digital Technologies For People with Dementia : Lessons Learned From A Swedish Dementia Care Residence.

Reports

Andersson, A. , Hedström, K. & Karlsson, F. (2016). Terminologi och begrepp inom informationssäkerhet: Hur man skapar en språkgemenskap. Karlstad: Myndigheten för samhällsskydd och beredskap (MSB).
Karlsson, F. (2011). Att analysera värderingar bakom informationssäkerhet. Karlstad: Myndigheten för samhällsskydd och beredskap (MSB).
Karlsson, F. , Kolkowska, E. & Hedström, K. (2011). En översikt av informationssäkerhet i Sverige. Stockholm: .
Karlsson, F. , Kolkowska, E. & Hedström, K. (2011). En översikt av informationssäkerhetsforskning i Sverige. Stockholm: .
Hedström, K. , Jäger, K. , Krasniqi, H. , Linderoth, H. , Nohlberg, M. , Anne, P. & Åhlfeldt, R. (2010). Vårdens framtida informationssystem - vision i form av en demonstrator: Slutrapport januari 2010. Skövde: Högskolan i Skövde.